Trend Micro Internet Security Pro

For those considering purchasing Trend Micro Internet Security Pro for a Dell Computer running Vista SP1 - DON'T.

I spent 2 hours on Friday July 4th 2008, 2 hours on Sunday July 6th and and 1 hour on Monday July 7th and tonight I'm on the phone with them again trying to install the program. I call one number (1-800-864-6027) tonight and got referred to another number (1.866-722-4554 opt 2) then that CS rep referred be back to (1-800-864-6027). I have been on the phone for 1 hour 15 minutes waiting for an engineer. I called the number again and took another option and got through to a representaive. After dealing with him for about 45 minutes we ran Hijack This and then I sent him the log so he could analize the information and get back to me.

At this point I wouldn't recommend buying Trend Micro Internet Security Pro for any computer and especially for the Dell computers operating Windows Vista SP1.

Apparently I'm not the only one having trouble with TM see: http://forums.techarena.in/showthread.php?t=986679

I'm getting very disappointed with this company and if I don't get decent resolve I plan on telling every one I know what poor products they produce and the poor customer service TM provides.